Privacy Policy

Last Updated: 1st January 2024

1. Introduction

AirQX Technology Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are registered in England and Wales under company number 12345678 and have our registered office at 123 Tech Park, London, WC1B 3DG. Our VAT number is GB 123 4567 89.

Please read this Privacy Policy carefully. By accessing our website or using our services, you acknowledge you have read and understood this Privacy Policy.

2. Data Controller

For the purposes of the UK General Data Protection Regulation ("UK GDPR"), the Data Controller is AirQX Technology Limited.

3. Information We Collect

We may collect and process the following data about you:

3.1. Personal Information

This includes information you provide when filling in forms on our site or by corresponding with us by phone, email or otherwise:

  • Name and job title
  • Contact information including email address and telephone number
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

3.2. Technical Data

We may automatically collect technical information about your visit including:

  • Internet protocol (IP) address
  • Browser type and version
  • Time zone setting and location
  • Browser plug-in types and versions
  • Operating system and platform

3.3. Usage Data

Information about how you use our website, products and services, including:

  • Pages visited and time spent on pages
  • Download errors
  • Page response times
  • Page interaction information (such as scrolling, clicks, and mouse-overs)

4. How We Use Your Information

We use your information in the following ways:

Purpose Legal Basis
To provide and maintain our services Performance of a contract
To notify you about changes to our service Performance of a contract, Legal obligation
To provide customer support Performance of a contract, Legitimate interests
To gather analysis or valuable information to improve our services Legitimate interests
To monitor the usage of our services Legitimate interests
To detect, prevent and address technical issues Legitimate interests
To provide you with news, special offers and general information about other goods, services and events which we offer Consent, Legitimate interests

5. Cookies and Similar Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following types of cookies:

  • Strictly necessary cookies: These are cookies that are required for the operation of our website.
  • Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website.
  • Functionality cookies: These are used to recognise you when you return to our website.
  • Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Sharing and Disclosure

We may share your personal information with:

  • Service providers: Who provide IT and system administration services.
  • Professional advisers: Including lawyers, bankers, auditors and insurers.
  • HM Revenue & Customs, regulators and other authorities: Who require reporting of processing activities in certain circumstances.
  • Third parties: To whom we may choose to sell, transfer, or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. International Transfers

We do not transfer your personal data outside the United Kingdom. If in the future we need to transfer your personal data out of the UK, we will ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process it and whether we can achieve those purposes through other means.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request correction of any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing